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Letter Writing – A Lost Art That Clients Appreciate

Letter Writing, Part 1: Remember letters? People love getting them as much as ever. Here’s how to impress your clients with well-crafted, personalized notes that won’t take hours to compose. Long ago...

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Letter Writing, Part 2: Constructing the Boilerplate

How to create templates for well-crafted, personalized notes that will impress clients and colleagues. In Part 1, I discussed the benefits of creating well-written, boilerplate letters for various...

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